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Purchase Order Return - Available Quantities

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Posted on by Community Member Microsoft Employee

Hello,

We have accidentally posted a receipt where the PO/receipt was set up with the incorrect currency.
We would like to back out this receipt by completing a Purchase Order Returns transaction (via Returns Transaction Entry).
After entering in the PO, Item Number, Receipt No. info, we come across an issue with not having available units to "allocate" to the return.

Note: The original received quantities are still within their original Site/Location, but due to the way we operate our business we have allocations in our system that is a greater quantity than the value showing as On Hand. This leads GP to show no available units to "allocate" to the return transaction.

Is there a setting within GP that can be toggled to allow for a returns transaction to be completed for a quantity greater than GP's available quantity?

If not, does anyone have a suggestion as to how to process this return?

Appreciate the help!

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Tami Farrelly 5,080 on at

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RE: Purchase Order Return - Available Quantities

we have to unallocate the items...do the return transaction and then reallocate.

In MFG we use Component Trx Entry to reverse allocate..and the again to allocate.