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Building suppression segment - want to exclude certain members who have re-subscribed

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Posted on by 35

Hi Dynamics community - hoping someone can shed some light on the below. My scenario is this: 

I am needing to build a segment which includes any active contacts who have 

a) initially unsubscribed from a marketing list 

but then also EXCLUDES any contacts who 

b) are a member of said marketing list, incase they should re-subscribe again in future 

I've tried a number of query combinations but they're not working. Wondering what I'm missing. 

Any help would be greatly appreciated

Thanks! 


  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Building suppression segment - want to exclude certain members who have re-subscribed

    Hi Fiona,

    In segment, you can filter the number of times for the 'Maeketing list subscribed' behavior:

    pastedimage1675157841716v1.png

    Show/hide interaction filters: Select this button to show or hide filters for setting limits on the total number of interactions and/or a moving-window time period.

    https://learn.microsoft.com/en-us/dynamics365/marketing/segments-interaction 

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