Skip to main content

Notifications

Customer Insights - Journeys forum

Why Can't I see 'Create new event' button?

(0) ShareShare
ReportReport
Posted on by 95

Hi,

In D365 for Marketing I can't see "New" button when I want to create New Event. Last time when I wanted to use it, the button was there. Now, there is only + New from template.
Do you know why did it happen? What can I do to have the button?

 pastedimage1564405114083v1.png

Categories:
  • Vivek_Singh Profile Picture
    Vivek_Singh 385 on at
    RE: Why Can't I see 'Create new event' button?

    Hi Iza,

    Thanks for reaching out!!

    This usually happens due to limited privileges. Please check roles assigned to you. More details you can find here.

    Regard

    Vivek SIngh

    If this helps you to resolve the issue please mark it as verified!!

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Why Can't I see 'Create new event' button?

    Hi Iza,

    Please contact you admin whether he/she has enabled create event record privilege for your security roles.

    To check which security roles you have:

    Go Settings > System > Security > Users > MANAGE ROLES button

    6366.png

    To check privileges of a security role:

    Go Settings > System > Security > Security Roles, select an item, then find Event entity in Custom Entities tab.

    8032.png

    Regards,

    Clofly

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,965 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,836 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans