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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Master number duplicat...
Microsoft Dynamics GP (Archived)

Master number duplication in SOP - Document cannot be invoiced

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Posted on by Ajit K 957

Hi,

We have been noticing some duplication of master numbers within SOP documents. We have one order that's already invoiced and another order that's ready to invoice. Both have same master nos. So, while trying to invoice the second order it's giving the warning the document was previously invoiced.

I read in this forum that duplication of master numbers is a known issue. We are in 2010 SP4. How can i rectify the issue so that I can invoice the 2nd order ?

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  • Suggested answer
    Tom Cruse Profile Picture
    Tom Cruse 1,477 on at
    RE: Master number duplication in SOP - Document cannot be invoiced

    Have you run CheckLinks on the Sales Order Documents?

    Always take a backup first but I would start there.

  • Tim Wappat Profile Picture
    Tim Wappat 5,703 on at
    RE: Master number duplication in SOP - Document cannot be invoiced

    I know that pain!

    I wrote about this in 2009, I still have code to "deal with" duplicates running on our GP.
    I automatically reassign a new master number whenever a duplicate is detected, before it goes too far through our sales processes.
    http://timwappat.info/post/2009/06/19/Duplicate-SOP-Master-number-in-Dynamics-GP

    We use econnect a lot and a whole stack of visual studio addin.

    We also have issues with duplicate sopnumbers too.

    Feel free to contact me if want to try my script to fix it.

    Tim Wappat

  • Suggested answer
    Justin Sutton Profile Picture
    Justin Sutton on at
    RE: Master number duplication in SOP - Document cannot be invoiced

    Hello Ajit,

    The following KB explains how to resolve the issue you are seeing, however, it will not keep the issue from happening in the future. It looks like Tim may also be able to provide some information on this issue.

    856311 Multiple customers have documents that reference the same master number in Sales Order Processing in Microsoft Dynamics GP

    support.microsoft.com/.../EN-US

    Please let me know if you have any additional questions on this.

    Justin Sutton

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    Microsoft Dynamics GP Support

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    **This posting is provided 'AS IS' with no warranties and confers no rights.**

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