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Small and medium business | Business Central, N...

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An error occurred during the installation of the 'E-document Connector – Continia' app

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Posted on by PG-17060836-0

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When installing the 'E-document Connector – Continia' app, it fails with an error that the extension is not available for your country ...

... but it should support all countries if you look under 'Supported Countries':

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Dynamics 365 Business Central

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Sohail Ahmed 11,150 Super User 2025 Season 2 on at

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Contact Continia Support directly. Provide them with the error message and your BC tenant's country to investigate their specific regional availability or any technical deployment issues.

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Andrés Arias 4,190 Super User 2025 Season 2 on at

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Hello,

I recommend contacting Continia Support directly to check the error.

I hope I can help.

Regards,

Andres

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YUN ZHU 95,748 Super User 2025 Season 2 on at

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Hi, It looks like a Microsoft issue. This program supports all regions. I suggest you submit a SR to Microsoft to inquire about the reason.

https://appsource.microsoft.com/en-us/product/dynamics-365-business-central/PUBID.microsoftdynsmb%7CAID.e-documents-connector-continia%7CPAPPID.31ef535a-1182-4354-98e8-e0e66a587055?tab=Overview

I also tried to install it, and it showed the following error...
My region is JP.

Thanks.

ZHU

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