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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / An error occurred duri...
Small and medium business | Business Central, N...
Answered

An error occurred during the installation of the 'E-document Connector – Continia' app

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Posted on by PG-17060836-0 9
When installing the 'E-document Connector – Continia' app, it fails with an error that the extension is not available for your country ...
 
... but it should support all countries if you look under 'Supported Countries':
 
Categories:
Dynamics 365 Business Central
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 85,670 Super User 2025 Season 1 on at
    An error occurred during the installation of the 'E-document Connector – Continia' app
    Hi, It looks like a Microsoft issue. This program supports all regions. I suggest you submit a SR to Microsoft to inquire about the reason.
     
     
    I also tried to install it, and it showed the following error...
    My region is JP.
     
    Thanks.
    ZHU
     
  • Suggested answer
    Andrés Arias Profile Picture
    Andrés Arias 1,293 on at
    An error occurred during the installation of the 'E-document Connector – Continia' app
    Hello,

    I recommend contacting Continia Support directly to check the error.

    I hope I can help.
     
    Regards,
     
    Andres
  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 4,747 on at
    An error occurred during the installation of the 'E-document Connector – Continia' app

    Contact Continia Support directly. Provide them with the error message and your BC tenant's country to investigate their specific regional availability or any technical deployment issues.

    ✅ Mark this answer as verified if it helps you.

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