Production floor execution connection to Asset management - Request maintenance button

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Posted on by D365 consultant FIN

I have problem with Request maintenance button in Production floor execution.

I have connected the machine resource to asset and I can see it on Production floor execution, but the button Request maintenance is grey and I can not make maintenance request from here. I can make maintenance request from Asset management- module.

Otherwise I can use Production floor execution without problems.

Any idea what is the problem? Am I missing some configuration / set up somewhere?

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Oleksiy Khoroshylov 1,747 User Group Leader on at

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This action is available to me as well as register downtime. Just wonder if you have assigned functional location with that asset to your maintenance worker? Also is the asset active?

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D365 consultant FIN 15 on at

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Adding functional location kind of helped. Kind of, because I needed also to create new configuration after adding functional location to my maintenance worker. Thanks for the tip!!

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