Dynamics Community Forum Thread Details

Can't create a Service Item through Custom API through OData : Internal_RecordNotFound

Hi,

I'm trying to create a Service Item entity through a POST request through ODATA using a custom Service Item API

When I try and create the Service Item I get this error

{
    "error": {
        "code": "Internal_RecordNotFound",
        "message": "The Service Item does not exist. Identification fields and values: No.=''  CorrelationId:  cbe1bd17-0b60-476c-835d-5c694b8f699b."
    }
}

It seems the issue is with the No Series used on the Service Item to populate the No field

The JSON body I'm sending over is

{ 
  "InstallationDate": "2016-11-30",
  "Description": "Test Description",
  "D365MinimumContractTerm": "12M",
  "D365MinimumContractTermTo": "2017-11-29",
  "SalesDate": "2016-09-25"
}

This error also occurs if a specify a null or empty "No" in the JSON

If I specify a value for "No" in the JSON I get the following error

{
    "error": {
        "code": "Application_DialogException",
        "message": "You may not enter numbers manually. If you want to enter numbers manually, please activate Manual Nos. in No. Series SM-ITEM.  CorrelationId:  8ac6a927-20bb-41d8-96d2-2a1862eb81c4."
    }
}

Creating a Service Item through the UI works fine and has no problems, but how can I get this POST request working?

Thanks

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