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Dynamics 365 Community / Forums / Microsoft Dynamics CRM forum / Disable Copilot at ten...
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Disable Copilot at tenant level

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Posted on by amcruz
 

Hi everyone,

Following the recent release, Copilot for Sales is now enabled by default. However, with over 30 environments to manage, our company has decided not to utilize Copilot at this time. I'm interested in knowing if there's a way to temporarily disable it at the tenant level.

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Install and Upgrade
  • varietygrant Profile Picture
    varietygrant 6 on at
    Disable Copilot at tenant level
    I've logged a case with Microsoft to beg them to disable Copilot suggestions in our environment. Not sure this is what Microsoft was after, but our users are now frequently blurting out "I hate Microsoft". This is really cruel that you're forcing us to train your AI with our Production data.  :(
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Disable Copilot at tenant level
    Hi,
     
    According to this documentation.
    Admins can enable or disable Copilot extensibility at the tenant level by using a new setting in the tenant default options in the Integrated Apps section of the Microsoft 365 admin center.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
     
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Disable Copilot at tenant level
    Hi Partner,
    Based on the documentation:
    Generally available Copilot features are enabled by default and cannot be turned off. To disable them, a tenant admin must contact support.
    Copilot features in preview are also enabled by default, but can be disabled by an administrator.
    https://learn.microsoft.com/en-us/power-apps/maker/canvas-apps/ai-overview
    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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