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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Connecting a record to...
Customer experience | Sales, Customer Insights,...
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Connecting a record to a sales inshight sequence via Power Automate

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Posted on by dranna 15

Hi everyone, 

When I follow the instructions as of Connect sequence to records in the sales accelerator | Microsoft Docs. And when I run the flow, it says that the "Related entity is not supported. Please enable the entity in Settings". 

This is the setup: 

pastedimage1656504550700v2.png

This is the error:

pastedimage1656504524267v1.png

Can you help me where can I enable this entity for this action? 

Thank you for your help in advance!

Regards, 

Anna

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  • Suggested answer
    Pedro Sacramento Profile Picture
    Pedro Sacramento Microsoft Employee on at

    Hi Anna,

    I believe the issue is with RegardingEntityName that is showing as "1". You're passing the lead record "name" field which:

    pastedimage1656595810269v1.png

    In your scenario the flow is triggering on a lead record where you probably set last name = "1". Hence "1" is passing as the RegardingEntityName and failing. 

    pastedimage1656595932733v2.png

    The "RegardingEntityName" should be "Lead".

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