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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Pick up in store optio...
Supply chain | Supply Chain Management, Commerce
Unanswered

Pick up in store option missing

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Posted on by BD 44
Hi, 
 
Since updating we notice that the Pick up in store functionality on storefront is missing? We are on the latest update and version. 
 
 
 
All delivery modes have been set up and assigned as well as the fulfillment.
 
Has anyone else experienced the same?
 
 
  • ShalabhJain Profile Picture
    ShalabhJain on at
    Pick up in store option missing
    I have recently seen this happening if the setting "Enable stock check in app" is enabled in the site builder -> Extensions page. Could you try by disabling this configuration and see if this resolves the issue? If it does, then please open a support ticket to the support.
     
  • BD Profile Picture
    BD 44 on at
    Pick up in store option missing
    Hi Hana, Shafeeque, 
     
    We have tried both these things and it still does not work. The option to to select the delivery mode of 'pick up in store' is no longer there. It used to be there but no longer is.

  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Pick up in store option missing
    Hi,
    For Pickup in store mode, the module can be used only on PDPs and cart pages. You must set the mode to Pickup in store in the module's property pane.  Additionally, you can check against the settings mentioned in this document and check if the inventory is available.
    https://learn.microsoft.com/en-us/dynamics365/commerce/store-selector#pickup-in-store-mode
    Best Regards,
    Hana
  • Shafeeque P. Profile Picture
    Shafeeque P. 6,487 Super User 2024 Season 2 on at
    Pick up in store option missing
    Haven't seen the issue. Could you please try processing the mode delivery batch job and push the 1120 to the channel? 
     
     
     

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