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5Hi:
We just started using MS GP, and we are currently in the customization stage. We are trying to customize SOP, and we are facing the problem explained below. If someone has a solution to this problem and can share with us, we'll appreiate.
We are a consultancy business and we sell our employees' services by the hour. Most of the times, we receive orders from our customers stating the following
1200 hours for Joe Smith, @ USD 15.00 per hour. Invoice has to be submitted weekly based on the approved timecard.
Now, we created a Sales Order for the above, and started transferring the hours every week to the invoices. The amount of hours in the sales order kept decreasing with each invoice, which is what we wanted, to have an idea of remaing order value pending. The problem started when one of the users transferred wrong hours to the invoice during a particular week. The invoice was fixed to reflect the correct hours, but the unbilled hours in the order did not update with the correction. Now, the unexecuted hours, as listed in the order are wrong. I do not how how to fix this problem, and for this reason we are not able to start using SOP. With too many orders, such error can occur any time.
This problem can occur on account of any user error. I am sure there is a way around this problem in GP, which I am not able to pinpoint.
I'd appreciate any help or guidance
Thanks
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