Automate email sending for Service Orders

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Posted on by gkotfs

Hi all,

I'd like to know if it's possible to use a job queue to have NAV send an email to internal company recipients when a Service Order is created. Basically a notification to tell Field Service reps that an order has been created for one of their customers. Note that I don't have a developer licence, so creating a new code unit isn't possible. Are any out-of-the-box code units usable for this?

Thanks for any help you can give

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YUN ZHU 95,597 Super User 2025 Season 2 on at

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Hi, As far as I know, this requires customization.

In addition, emails can be sent manually in Sales Order, but not in Service Order.

Hope this helps.

Thanks.

ZHU

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