We are running AX 2012 R2 and using the Bottomline Create!Forms bolt-on, now Precision!Forms, for the creation of our documents. Our Create!Form server is running on a Hyper-V VM 2008 R2 Standard server. The CF server has 15 processors and 32 GB of RAM assigned to it, so it is a beefy system. Currently nothing else resides on the host server. The server is on a 10G switch so traffic is pretty fast on the server and I'm able to move data back and forth pretty quick.
The issue we are seeing is that when we display a document to the screen it is quite slow to display on the screen. It is taking anywhere from 4 to 8 seconds to show up. We tried running it from the CF server itself, and it shows up in under 2 seconds consistently. Occasionally, it will show up in under 2 seconds on a client machine, or even one of the AOS servers, but consistently it is the 4 to 8 seconds. When we run the document from a client machine and monitor the CF server at the time time we do see the PDF show up almost instantly in the shared folder, but it is just taking time to get to the client.
We have tried turning off some of the customization's with the director script and removing logos, but still haven't seen any improvement in time. We have also tried adjusting some settings on the relating to SR-IOV and VM-Q, but still haven't seen an improvement in regards to Create!Forms. We did see some improvement in network copies after changing VM-Q, but nothing for Create!Forms.
Has anyone else seen similar issues relating to Create!Forms with displaying to screen, and if so, what did you do to improve it? Any help is greatly appreciated. Thank you.
