This is driving me crazy. My boss had set an appointment on outlook for a certain time of the day. He 'tracks with crm' and manually uses the 'synchronize with crm' option in the CRM dropdown menu. It shows itself on the outlook calendar, but when i log into the crm webpage and look at my boss's calendar on the crm server the appointment does not show up on the calendar.
He has set other appointments before and after and it worked fine. We solved this problem by deleting the appointment on outlook and recreating it again with the exact same info. It then showed up fine on the crm server.
Is this a bug? Or is this a client side issue or a server side issue?
What other info would i need to provide to help diagnose this problem?
Thanks,
JP Baraniecki
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