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Finance | Project Operations, Human Resources, ...
Suggested Answer

Subtotals doesn't match

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Posted on by 143

Hi, 

I encountered something weird today, I added a part in an invoice at $132 but then deleted the part but I can still see my subtotal doesn't change. And now it is giving me an error "Sales distribution is not correct can not post " 

When I am looking at the sales distribution is alright; it has the correct amount and right GLs

Then I thought of deleting all the line items so that the subtotal becomes $0 but to my surprise, it still says $132 even when there is no line item in the invoice. 

pastedimage1671116625907v1.png

Please help me figure out what is wrong. Thank you 

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  • Suggested answer
    Joseph Markovich Profile Picture
    3,976 on at

    This happens sometimes, unfortunately.

    If you run reconcile on that invoice it will fix the totals. Sales > Utilities > Reconcile-Remove Documents. Enter in the invoice number in your screenshot above.

    I hope this helps.

    Thank you.

    Joe

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