web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Dynamics 365 Sales Enterprise Business Card Scanner Capacity

(0) ShareShare
ReportReport
Posted on by 5

I have trialed a Sales Enterprise License as well as Sales Insights. Then tried build-in Business Card Scan feature. As license required, one Sales Enterprise license only have 10 capacity and Sales insights has 200 capacity for Business Card Scan, anyone knows that how and where to check how many capacities remained for use? And whether the capacity counts by lead or contact generated by Card scan or Scan business card button clicked to upload a card?

I have the same question (0)
  • TracyMS Profile Picture
    5 on at

    anyone knows the details? kindly help

  • ChadAlt Profile Picture
    367 User Group Leader on at

    Hi Tracy, it doesn't look like there's any kind of reporting yet for remaining business card scan capacity. As for the other question, I assume the capacity is based off of the number of times you've actually run images through the model. You might not have even saved the contact, but I think the act of it scanning the image and pre-filling data will consume the allotted scans.

    Another note is the licensing guide says they're pooled at the tenant level, so one person could consume all of them for the entire tenant if they wanted. I am grateful for this, though, because only a few people will actually use this feature.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 182 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 123

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans