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Customer experience | Sales, Customer Insights,...
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Dynamics 365 Sales Enterprise Business Card Scanner Capacity

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Posted on by 5

I have trialed a Sales Enterprise License as well as Sales Insights. Then tried build-in Business Card Scan feature. As license required, one Sales Enterprise license only have 10 capacity and Sales insights has 200 capacity for Business Card Scan, anyone knows that how and where to check how many capacities remained for use? And whether the capacity counts by lead or contact generated by Card scan or Scan business card button clicked to upload a card?

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  • TracyMS Profile Picture
    5 on at

    anyone knows the details? kindly help

  • ChadAlt Profile Picture
    367 User Group Leader on at

    Hi Tracy, it doesn't look like there's any kind of reporting yet for remaining business card scan capacity. As for the other question, I assume the capacity is based off of the number of times you've actually run images through the model. You might not have even saved the contact, but I think the act of it scanning the image and pre-filling data will consume the allotted scans.

    Another note is the licensing guide says they're pooled at the tenant level, so one person could consume all of them for the entire tenant if they wanted. I am grateful for this, though, because only a few people will actually use this feature.

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