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How can i reverse a customer payment entered in error, i am unable to use the reverse transaction button as there is unrealised vat associated with the original transaction.
i need to move 10k out of current account and back into accounts receivable, while also correcting the customer ledger entry.
if i post the reverse transaction without selecting the document type as payment and leaving blank, it allows me to post the corrective entry, however the amount still remains on the customers "payments (LCY)" And i cant post positive amounts on a journal line when the document type is set as payment....
what is the correct way to do it?
Kind rgds
To enable corrective billing, run the pin_bus_params utility to change the EnableCorrectiveInvoices business parameter. For information on this utility, see BRM Developer's Guide.
To enable corrective billing:
Go to BRM_home/sys/data/config.
Create an XML file from the /config/business_params object:
pin_bus_params -r BusParamsBilling bus_params_billing.xml
In the XML file, change disabled to enabled:
<EnableCorrectiveInvoices>enabled</EnableCorrectiveInvoices>
Save the file as bus_params_billing.xml.
Load the file into the BRM database:
pin_bus_params bus_params_billing.xml
Stop and restart the CM.
(Multi schema systems only) Run the pin_multidb script with the -R CONFIG parameter. For more information, see BRM System Administrator's Guide.
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Terrance
Admin | Apps4Rent
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