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Finance | Project Operations, Human Resources, ...
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Record returned and Approval returned workflow email

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Posted on by 978

Dear Experts,

During testing, i have the issue that when the Workflow is rejected, i will receive 2 emails:

1. Record returned: it looks like system auto-generated with the limited information: "The current record has been returned to you, or you have been asked to make a change. Perform any required actions and choose resubmit to resume processing. "

2. Approval returned: This is the notification email i setup on Workflow.

=> It is confusing when receiving 2 returned emails. I would like to disable the 1st. Is there any solution without customization?

Thank in advance,

Best regards,

Thu

I have the same question (0)
  • WillWU Profile Picture
    22,363 on at

    Hi Thungo,

    You can not disable it.

    And please check the old thread:

    community.dynamics.com/.../325206

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