Hi all,
I'm under suspicion that the latest update (December 2016) has broken the Notes in Entitlements.
Has anyone reproduced this? Thanks!
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Make sure you have Append To privilege set. For me, when I went to check this security permission, I could not find my custom entity. So, I have to put in a ticket to Microsoft because if you have checked to have activity entity which is where notes are generated, then it should show under the custom entities in Security-Custom Entities and the entity I am having an issue with is not listed to even add the Append To privilege.
Feeling the pain.
Hi Milton, sadly and regarding the entitlements entity form , no.
I will have to call Microsoft support since, to be hones,t I'm disappointed with the community forum.
Hello, did you fix your issue with this. I am having the same issue. On some entities I can add as many notes as I want. On others, I do have to save the master first but then I cannot add additional notes once I leave the record and go back in.
I have posted another issue that might be linked to the same problem. Hope it gives some insight.
Tried both and still behaves the same. Is there a better way to track what's going on behing the scene?
Would Chrome "Developer Tools" give any insights?
Hi Nick,
I am not sure what browser version you are using. Try the same in IE10 and Chrome.
Regards,
Dhandapani
Mark it as Verified, if it helps you
Sure, here you go.
Hi Nick,
could you please share/post the screen shot of this issue?
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