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Finance | Project Operations, Human Resources, ...
Answered

Unable to launch VM in D365F&O apps training

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Posted on by 56
Hi Team,
 
I have tried in Google chrome & Edge browser but unable to launch the VM
 
Which I have done --
 
First login in Microsoft learn https://learn.microsoft.com/en-us/training/?source=learn with my personal account i.e Hotmail account.
 
Secon login in another browser https://learn.microsoft.com/en-us/training/modules/plan-config-global-address-book-finance-operations/4-exercise with onmicrosoft.com account but still unable to login.
 
 
 
 
But after Verify the account it just launch the VM. I am waiting for last 1 hr.
 
 
 
Kindly let me know is anything am i missing?  pls help me to resolve the issue,
 
Thanks in advance,
 
 
 
 
I have the same question (0)
  • Judy Profile Picture
    Microsoft Employee on at
    Moved to Finance Forum.
  • Verified answer
    Judy Profile Picture
    Microsoft Employee on at
    Hi, I think it is a known issue. Please be patient and wait for the updates.
    The reference link:
    Best Regards,
    Judy
  • Suggested answer
    Hana Xue Profile Picture
    Microsoft Employee on at
    Hi,
    Please check out this old thread first : Solved: Unable to launch VM in Dynamics 365 finance and operations apps training  (If you have checked the old thread mentioned and there is no problem, please see the following)
    I saw a note in this document: the lab environment required to complete the exercises in this unit is temporarily unavailable. Exercise: Navigate the finance and operations apps - Training | Microsoft Learn  In addition, this link also mentioned the same problem as yours: Lab not working for Exercise: Navigate the Finance and Operations App in D365 Training - Microsoft Q&A
    It may not be your fault, I think you can open a ticket with Microsoft to determine if the lab environment is available and how to resolve this issue.
    Best Regards,
    Hana
  • Suggested answer
    Navneeth Nagrajan Profile Picture
    2,597 Super User 2026 Season 1 on at
    Hi,

    The fastest way to get a response is to raise an open service request on Contact support | Microsoft Learn. Its the fastest way to get any VMs sorted for Microsoft learn hands on lab. The site is very self explanatory so hope it helps.
     
    Happy to answer questions, if any.

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