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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Getting Error on new q...
Microsoft Dynamics 365 | Integration, Dataverse...
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Getting Error on new queue

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Posted on by Harendra_ 60

Hlw, 

when I am clicking on new queue, I am getting an error in trial account don't know why.

I am also attaching the error.

pastedimage1624450775178v1.png

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    Click "Download Log File", get the text of the error, and post it here.

  • Harendra_ Profile Picture
    Harendra_ 60 on at

    Hey Andrew Butenko,

    Here is the log file....

    System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.

      at Microsoft.Crm.Application.Controls.AppFormSelector.<>c.<ConfigureHeader>b__6_0(FormDescriptor fd) +0x0

      at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext() +0x41

      at System.Linq.Buffer`1..ctor(IEnumerable`1 source) +0x72

      at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source) +0xe

      at Microsoft.Crm.Application.Controls.AppFormSelector.ConfigureHeader() +0x8c

      at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.ConfigureControlInternal() +0x25

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x49

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x7d

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x7d

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x7d

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x7d

      at Syst... (Fault Detail is equal to Exception details:

    ErrorCode: 0x80040216

    Message: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.

      at Microsoft.Crm.Application.Controls.AppFormSelector.<>c.<ConfigureHeader>b__6_0(FormDescriptor fd) +0x0

      at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext() +0x41

      at System.Linq.Buffer`1..ctor(IEnumerable`1 source) +0x72

      at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source) +0xe

      at Microsoft.Crm.Application.Controls.AppFormSelector.ConfigureHeader() +0x8c

      at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.ConfigureControlInternal() +0x25

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x49

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x7d

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x7d

      at System.Web.UI.Control.PreRenderRecursiveInternal() +0x7d

      at System.Web.UI.C...).

  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    That doesn't look like something custom.

    Does it happen when you open an existing queue?

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Harendra,

    Have you tried to create a new queue in other places, I noticed that you created it through Going to settings > Service management > Queues.

     pastedimage1624500908920v1.png

    Maybe you can go Advanced Find to create new to check the same error appear or not.

    pastedimage1624500945911v2.png

    pastedimage1624500978457v3.png

    pastedimage1624500995436v4.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Harendra_ Profile Picture
    Harendra_ 60 on at

    Yeh Adnrew Butenko, it is coming for all queue.

  • Rashmi Hooli Profile Picture
    Rashmi Hooli 5 on at

    Seems like an issue with new update, You can try creating from advanced find and that should work

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