web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics RMS (Archived)

Customer Statement-Minimum $ Due showing on zero balance accounts

(0) ShareShare
ReportReport
Posted on by

We recently upgraded to RMS 2.0.  Upon running the A/R Statements the minimum balance amount shows even when the balance due is zero....previous to the upgrade when the balance was below the minimum due it showed the balance due or $0 when the balance was $0.  In addition 2.0 statements show the aging....which makes it look as if the customers are late even if they made their minimum payments. How can I change these items to the previous formats?

*This post is locked for comments

I have the same question (0)
  • Jeff @ Check Point Software Profile Picture
    13,382 on at

    Never used it, but here is a statement that doesn't print when there is a zero balance.

    dl.dropbox.com/.../ZeroBalanceStatement.zip

  • Community Member Profile Picture
    on at

    Hi the above link to download statement which doesn't print 0 is broken ...cannot download. ....please if I can get another link to download it...

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans