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Microsoft Dynamics CRM (Archived)

Use customer entity in a Set/Sub-Grid (in form editor)

Posted on by 790

Hi

i need to create a new Set (Sub-grid) in the form editor, the problem is that "entity" in "Data Source" cant refer to a customer entity, is there any solution

please check the following screen :

_5F00_2018_2D00_05_2D00_21-16_5F00_22_5F00_58_2D00_Forums-_2D00_-Microsoft-Dynamics-Community.jpg

thanks,

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Use customer entity in a Set/Sub-Grid (in form editor)

    Hi Ahmad Saud,

    In the data source section change the Records option from Only Related Records to All Record Types

    then, in the Entity drop down it will show the custom entity which you have created.

    All-record-types.png

    Hope this helps

    Regards,

    Soumya

    If found useful, please mark the answer as verified.

  • Ahmad Saud Profile Picture
    Ahmad Saud 790 on at
    RE: Use customer entity in a Set/Sub-Grid (in form editor)

    sorry, i mean "custom" entity.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Use customer entity in a Set/Sub-Grid (in form editor)

    Hello,

    I believe with "Customer" you mean combined accounts and contacts. I'm afraid that the only way to make it work is to create custom entity "Customer" and create and link to account/contact Customer record every time Account or Contact is created. Something similar that I described here - butenko.pro/.../ms-crm-2011-t-sql-union-operation-and-fetchxml-based-reports

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