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Hey Guys,
I used the Envestnet Yodlee Bank Feed service to link my bank account and setup the auto bank statement import. But I cannot see any bank statement imported after several days. do you have same problem previously and Can anyone help me about it?
Yang,
Can you go to the Bank Website and perform a download of the Bank Statement from there with the same date range? I have seen this before and sometimes there are no posted transactions to download. You can always widen the Date Filter to be 03/01/21 thru 03/25/21 to see if any Bank transactions import.
Thanks,
Steve
Steve,
I'm sure I'm linked and setup the auto import,
but when I go to payment recon journals page, click the import bank transactions
select the date,
it keep showing "no bank transactions were imported"
Yang,
Here is one I just setup in my test company matching your setup. I connected to my Bank via Yodlee.
Next I click OK and the prompt appears for the Bank Statement Date filter range:
It calls to the Bank to pull the Date Range:
Lines are brought in and noted:
Now I can begin reconciliation and posting of these records that have not been posted in BC yet.
On the Bank Account you have Linked the Account to the Bank and it is shown Linked, yes? Double-check. Also, if you logged into the Bank via their website can you pull a Statement for the Date Range and their is data downloaded. This is ow I test to make sure there is data to pull via Yodlee.
Hope this helps.
Thanks,
Steve
Hey Steve,
Thanks for your reply. but on my end, i don't have the option to import the file. After I click the "import bank transactions" option, the new window pop out to let me select the period and not give me the option to import the file from my end.
Yang,
Consider doing this in small chunks. As you have the downloaded transaction files from the Bank, you go to the Payment Reconciliation Journal, click Actions/Process/Import Bank Transactions.
You are then prompted to select the Bank and click OK, The you locate the file to import.
The transactions are imported for processing.
Hope this helps.
Thanks,
Steve
ok thank you Steven, if I want to import the transactions 2 months ago how I can do that, I didn't find any button to let me import manually on the page
Yang,
That is way too long since if you run this hourly one would not require 90 days to pull. I would change this to 7 days and try again. You can always manually Import off the Payment Reconciliation Journal. Lastly, Manually printout the Bank Statement, from your Bank, for the 7 day window, and see what could be imported.
Thanks,
Steve
Hey Steve,
Thanks for your answer. I did the step you mentioned. but there was no any transactions was imported on the payment reconciliation Journal. I setup the Number of Days Included is 90 days. Is it too long?
Yang,
To enable automatic import of Bank Statements, follow these steps:
1. Go to Bank Accounts List
2. Highlight the Bank you are talking about and then choose Automatic Bank Statement Import Setup action
3. On the Automatic Bank Statement Import setup page, in the Number of Days Included field, specify how far back in time to get new bank transactions for. It is recommended and I setup the value here for 7 days.
4. Select the Enabled check box.
Now every hour the Payment Reconciliation Journal will display new payments that are made on the online bank account. Note that any transactions for payment that have already been posted as applied and/or reconciled on the Payment Reconciliation Journal will not be imported.
Hope this helps.
Thanks,
Steve
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