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Unable to get Add or + option in Dynamics 365 settings

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Posted on by Vaibhav Antriwale

Hello ,

I am unable to see Add or + option on the various settings like "SharePoint Document Locations" , "SharePoint Sites" , "Automatic Record creation policies" under the Environment settings for my Dynamics 365 tenant. I have Global admin, Dynamics 365 Admin and System Admin rights on the environment. Unable to manage any items created under any of these categories.

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Ricardo Gimenez Microsoft Employee on at

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Hi Vaibhav,

Could you please check the Access Mode (Administrative or Read-Write) for your user and let me know. You can check this information into Administration section on User form.

Thanks,

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Linn Zaw Win 3,407 on at

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Are you able to manage those in Classic Setting?

{Organisation URL}/main.aspx?settingsonly=true

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Vaibhav Antriwale 10 on at

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Hi Ricardo,

My account has Administrative Access Mode.

Regards,

Vaibhav

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Henry J. 5,237 on at

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Hi Vaibhav,

Are you using this to access the legacy settings?
https://community.dynamics.com/365/unified-interface/b/unified-interface-team-blog/posts/quick-tip-how-do-i-get-to-the-settings-area-from-a-unified-interface-app

Also, if you're stuck, can you consider opening a support request?
https://admin.powerplatform.microsoft.com/support

Henry

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