Microsoft Dynamics 365 | Integration, Dataverse...

Unable to get Add or + option in Dynamics 365 settings

(0) Share

Report

Posted on by Vaibhav Antriwale

Hello ,

I am unable to see Add or + option on the various settings like "SharePoint Document Locations" , "SharePoint Sites" , "Automatic Record creation policies" under the Environment settings for my Dynamics 365 tenant. I have Global admin, Dynamics 365 Admin and System Admin rights on the environment. Unable to manage any items created under any of these categories.

All responses (4)

Answers (0)

Suggested answer

Henry J. 5,237 on at

Like (0)

Report

RE: Unable to get Add or + option in Dynamics 365 settings

Hi Vaibhav,

Are you using this to access the legacy settings?
https://community.dynamics.com/365/unified-interface/b/unified-interface-team-blog/posts/quick-tip-how-do-i-get-to-the-settings-area-from-a-unified-interface-app

Also, if you're stuck, can you consider opening a support request?
https://admin.powerplatform.microsoft.com/support

Henry
Vaibhav Antriwale 10 on at

Like (0)

Report

RE: Unable to get Add or + option in Dynamics 365 settings

Hi Ricardo,

My account has Administrative Access Mode.

Regards,

Vaibhav
Linn Zaw Win 3,407 on at

Like (0)

Report

RE: Unable to get Add or + option in Dynamics 365 settings

Are you able to manage those in Classic Setting?

{Organisation URL}/main.aspx?settingsonly=true
Suggested answer

Ricardo Gimenez on at

Like (0)

Report

RE: Unable to get Add or + option in Dynamics 365 settings

Hi Vaibhav,

Could you please check the Access Mode (Administrative or Read-Write) for your user and let me know. You can check this information into Administration section on User form.

Thanks,