Dynamics NAV 2015 Licence Problem

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Posted on by Community Member

Hi everyone

First time posting here

I encountered a weird problem with our new user Licence for Dynamics NAV 2015. After uploading the Licence, I get the following error:

- I restarted the services after the Upload
- "Save Licence to Database" is active

The only difference to our old Licence file is the number of Limited User ("Limited User SAL"), which we increased from 5 to 1000. The Licence also doesn't work with the Cronus database.

Anyone have any ideas?

Thanks!

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Community Member on at

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RE: Dynamics NAV 2015 Licence Problem

Hi Alexander

We generated a new Licence from our Partner Source and it worked. Seems like a Bug in the process when generating a Licence. If anyone know what exactly the problem is, I would really like to know.

Anyway, thanks for the the help :)
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Alexander Ermakov 28,094 on at

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RE: Dynamics NAV 2015 Licence Problem

Sometimes this kind of error happens when your partner generates the new license on the Microsoft portal (regardless the fact that it would look like a normal 2015 one). You need just to ask your partner to re-generate the license for 2015 version one more time, upload it and restart the service.
ManishS 80 on at

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RE: Dynamics NAV 2015 Licence Problem

Are you able to open development environment ?

Check in license information via development first, if the license file is correct.

Secondly have you ever saved your license in your database.
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Amol Salvi 18,696 on at

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RE: Dynamics NAV 2015 Licence Problem

May be ask you partner to download the license again and upload again in your database

Restart the service and check
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Suresh Kulla 47,787 on at

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RE: Dynamics NAV 2015 Licence Problem

Compare the text version of this license with old license file.
Community Member on at

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RE: Dynamics NAV 2015 Licence Problem

Thanks, but It is the correct Version (2015), I already checked
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Suresh Kulla 47,787 on at

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RE: Dynamics NAV 2015 Licence Problem

Try to check with your partner make sure when they generated they generated it for NAV 2015 version.