web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics CE Scalabilit...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Dynamics CE Scalability and Performance Online

(0) ShareShare
ReportReport
Posted on by HBH 174

Does anybody know if Microsoft, or any other entity has performed transaction scalability metrics for the Dynamics 365 CE online setup such as total open services tickets, number of active accounts, as an examples. Also, any ISV's that have developed operational XRM solutions and the transaction posting volumes they may be getting such as how many Contacts could comfortably access a portal linked to D365 CE. Would be helpful if Microsoft had white paper around this.   

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi HBH,

    It’s depending on your storage space, under normal conditions, you can see in the capacity of power platform admin center memory usage: New Microsoft Dataverse storage capacity - Power Platform | Microsoft Learn

    Not only that, but Dynamics CE can integrate many applications (SharePoint, outlook, even teams): https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/extend?view=op-9-1

    For performance, it’s recommended that you not run operations that require intensive database transactions concurrently: https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/performance-tuning-and-optimization?view=op-9-1

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 137 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 128

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 55 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans