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Microsoft Dynamics GP (Archived)

Apply Credit Memo to Certain Invoices

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Posted on by 155

Is there a way for me to apply a credit memo to certain invoices in Payables?

We have 2 accounts with a certain vendor and this CRM is for just one account.

I have seen different things with the Apply Payables Document screen and un-checking the apply box when building the check batch.

I haven't keyed in or posted the CRM yet; however I have an open invoice for the vendor, which can be applied to the CRM.

Any help would be great, thanks!

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  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,220 Super User 2024 Season 2 on at
    RE: Apply Credit Memo to Certain Invoices

    You would have to un-apply the existing credit transaction.  That would put the transaction in open status.  You could then apply a credit note to the transaction.

  • Daniela Krstin Profile Picture
    Daniela Krstin 5 on at
    RE: Apply Credit Memo to Certain Invoices

    Hi there,

    how can I apply a credit note to a historical transaction in GP?

  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Apply Credit Memo to Certain Invoices

    No, Once a payment is applied to an invoice,  the status changes into "History".

    In order to un-apply the payment, Go to "Void Historical Payables Transactions window" which shows fully paid and applied documents. In this window you can void fully applied cash, check, or credit card payments.

  • jfill Profile Picture
    jfill 155 on at
    RE: Apply Credit Memo to Certain Invoices

    Great, thank you both.

    Now, if I have an invoice that the CRM should not be applied to, I can simply open that same Apply Payables Documents and click on Unapply?

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Apply Credit Memo to Certain Invoices

    Absolutely right,  Mike

  • Mike Smith Profile Picture
    Mike Smith 6,840 on at
    RE: Apply Credit Memo to Certain Invoices

    Mahmoud is spot on with the typical workflow of entering in the Credit Memo (or other document) and then going straight to the Apply window.

    The option that I provided is really only best if you have previously posted a document, not knowing what it would be applied to, and then going back once a document exists to apply to.

  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Apply Credit Memo to Certain Invoices

    You could still access the same window mentioned by Mr. Mike directly while entering the "Credit Memo" on the Payable Transaction Window by clicking the "Apply" button. It will bring all the open invoices for the "selected vendor"along with the remaining amount

  • Suggested answer
    Mike Smith Profile Picture
    Mike Smith 6,840 on at
    RE: Apply Credit Memo to Certain Invoices

    Take a look at the Apply Payables Document window accessed from Purchasing > Transactions > Apply Payables Documents. This allows you to select a Vendor and Document (Returns, Credit Memos, and Payments), and then apply it to open Invoices.

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