Hello,
When we go to Select Payables Checks in GP 10, we add a batch, select the range of vendors, then click on Add to Batch, and nothing happens; the batch total is $0. If we do the same thing on a test company, the transactions are added and we see batch totals. We were able to select and print checks a couple of days ago and today we cant.
I went to the logs, I checked the SQL log with DEX.ini, and I dont see any errors.
How can I check what is going on? Anybody has had this issue?
Thanks,
Hector Herrera
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Thank you Kristie; this was the case for me. Tried to select a vendor and add payable transactions, but since they had EFT information set up, it would not add it.
Do you have EFT enabled on your vendors? We found the check batch total will not update if we're trying to build a check batch rather than an EFT batch and EFT is enabled on the vendor - which we now want a paper check for. Once we disable (remove) the EFT settings for the vendor and run through the Select Checks >> Build a Batch steps (payment method = Check), the batch total updates correctly. We then update the vendor's record back to the EFT settings so future payments are picked up in the EFT process.
Hector, please verify after leslie's comments if on your open transaction tables you have corrupt records, I had a case on Stock Count Mass Add function not working because it had blank corrupt records in them, try searching for blank vendor number records first
I almost hate to ask, but are there in fact invoices needing to be paid that have been posted? After that, are any restrictions being applied to the 'Select Checks' query?
I recently had a case where the Vendor Priority field was part of the Select Checks query, but a vendor in question did not have a setting in the Vendor Priority option field. So, it appeared as if the Select Checks query was skipping this vendor's invoices without warrant.
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