web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Error attempting to ge...
Microsoft Dynamics GP (Archived)

Error attempting to get report status. The operation could not be completed due to a failure on the server for Management Reporter2012

(0) ShareShare
ReportReport
Posted on by Community Member

Hi,

I got below error after I upgraded GP2010 to GP2015 along with Management Reporter to 2012.
"Error attempting to get report status. The operation could not be completed due to a failure on the server"

However I can open the report from report viewer2012. Looks like the report itself did get generated but some how it can't be shown after it got generated and I don't see queue item detail. I did check that I am having IE as default browser as someone suggested.

Also one of the admin users is able to run the report without any problem. He could see queue item details when generating the report. I am the same admin user btw.

Issue.JPG

Please advise what I should check and how to fix this issue.

Thanks in advance!

Huan

*This post is locked for comments

I have the same question (0)
  • MG-16101311-0 Profile Picture
    MG-16101311-0 26,225 on at

    Can you run MR Designer with elevated permissions with the user having the issue? If you are successful in running the report, the problem is permissions related, assuming IE is in effect the default browser on the machine experiencing the issue.

  • Community Member Profile Picture
    Community Member on at

    Hi Mariano,

    No it does not run correctly with my user login even I am admin user. :(

    Where should I check what permission I am missing for.

    Thanks,

    Huan

  • MG-16101311-0 Profile Picture
    MG-16101311-0 26,225 on at

    Huan,

    So now that we've ruled out permission issues, you can try and export both the row and column formats for the report. Then proceed to delete both the row, column, and report definition formats giving you the issue and reimport. 

    Be sure to backup your Management Reporter database prior to doing any of the above.

  • Community Member Profile Picture
    Community Member on at

    Hi Mariano,

    Could you please tell me why reimport will fix the permission issue?

    Thanks,

    Huan

  • Community Member Profile Picture
    Community Member on at

    Additional information. We all use remote desktop to access the same application server.

    Thanks,

    Huan

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    Just want to share the solution for this issue.

    By switching to "Use Management Reporter Report Viewer as default Viewer" under Tools>>Options in MR so that MR will not try to start IE as default viewer which could have network permission issues.

    The report pops up right away like a charm.

    Thanks,

    Huan

  • Community Member Profile Picture
    Community Member on at

    Thanks for this information.  It worked for me!  Thanks!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
Community Member Profile Picture

Community Member 2

#2
mtabor Profile Picture

mtabor 1

#2
Victoria Yudin Profile Picture

Victoria Yudin 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans