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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Unified Interface / En...
Microsoft Dynamics CRM (Archived)

Unified Interface / Entity became read-only

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Posted on by Kole Huang 22

Hi,

I have a custom entity called 'Event' and I'm able to create/write/delete/update all the related forms and views using classic interface.  However,  when I added the entity to the Model Driven App/Unified Interface then all the forms and views are now read only (screenshot below).  The issue only happens to this custom entity because other custom entities that were also added to the Model Driven App are editable.

6201.Capture.JPG

I've checked security roles for each form and the app, and everything seems correct.  Not sure what I'm missing here and was wondering if someone could give me some guidance. Thank you.

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  • Verified answer
    Joseph McGregor Macdonald Profile Picture
    Joseph McGregor Mac... 597 on at

    Hi Cole

    Perhaps check the settings "Enable for mobile" & "Read-only in mobile" for the entity. Despite these settings stating "Mobile" they also seem to sometimes affect the UCI. When I did an upgrade to UCI I had to ensure "Enable for mobile" was set for entities to be editable in the Customer Service Hub, and "Read-only in mobile" also causes entities to be read only there

    4111.Untitled.png

  • Verified answer
    Kalpavruksh D365 CoE Profile Picture
    Kalpavruksh D365 CoE 2,545 on at

    Hi Kole,

    Kindly refer this blog by one of our team member.

    mihirkadam.wordpress.com/.../d365-v9-x-why-custom-entities-appeared-read-only-in-the-uci-model-driven-form

  • Suggested answer
    Kole Huang Profile Picture
    Kole Huang 22 on at

    Hi Joseph, this is exactly what I'm looking for.  Good to know that those mobile settings affect the UCI.  Thank you.

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