Encumbrance Error

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Posted on by Nancy Hogan

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Customer goes to "Print Purchasing Documents" and they receive an error message that says "not all line items have been encumbered."

Staff would then have to go into "Mass Encubmerance" in order to manually encumber the purchase order.

They have also been able to get around the error by going into the Purchase Order Entry window in GP and releasing the purchase order from there.

What is causing this error to occur? Is there something in the process that is missing?

Thanks,

Nancy

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Nancy Hogan 1,295 on at

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Re: Re: Encumbrance Error

Hi Richard,

They are on version 10.0 sp 4.

Thanks,

Nancy
Richard Whaley 25,195 on at

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Re: Encumbrance Error

I would like to try to reproduce this. Please tell me what version (V9, V10) your client is on and what service pack (SP1, SP2, etc)