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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Prohibited product on POS
Finance | Project Operations, Human Resources, ...
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Prohibited product on POS

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Posted on by MonikaKuczynska 65

Hi All. 

Im using AX 2012 R3 and connected MPOS. 

On MPOS side when try to sell on of the products the infolog appear: "Product can't be added. Following products are prohibited."

The product is in 'Active' lifecycle  status. Checked also on it is not blocked on POS, on site that brick and mortar use (no site specific set).

Product is also not restricted, reported etc. 

Any other ideas what can i check and how to fix this issue?

I have the same question (0)
  • nunomaia Profile Picture
    nunomaia 25 Moderator on at

    Check retail category of Item and check if item is in retail Assortment of store

  • MonikaKuczynska Profile Picture
    MonikaKuczynska 65 on at

    'Yes' for both - the item is assign to the assortment as well as retail category

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