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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Purchase requisition r...
Microsoft Dynamics AX (Archived)

Purchase requisition record info preview total is zero

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Posted on by Ashok Xavier 26

Hi, The challenge I have is, when a Purchase requisition is sent for approval, the apporver is seeing "Zero" total value in the "Review - Purchase requisition section" of the approval page which is not true as the PR has some value and the workflow was directed to the right person based on the PR value. When i checked the 'record info' of the purchase requisition (see below screenshot), I can see the total value in the preview section of the PR is again zero, i suspect this is where the workflow review section is picking the total value from. Has anyone come across this challenge? could this be a bug?

pastedimage1568169224669v1.png

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Ashok Xavier,

    Where did you open the form that you shared from? I can't identify the name and the exact context.

    Is it possible that this is a modified form that has especially developed for your company?

    Best regards,

    Ludwig

  • Ashok Xavier Profile Picture
    Ashok Xavier 26 on at

    Hi Ludwig, I just right mouse clicked on PR form and selected record info. I may need to excavate this to our delivery partner and see, Cheers.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Right.

    It might be a simple display problem that a developer should be able to debug and fix.

    Would be great if you could keep us updated here how things are going.

    Best regards,

    Ludwig

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