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Docusign integration for Dynamics 365

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Anybody having trouble installing Docusign from AppSource on Dynamics Sales?

I've just finished installing it but in the place where you see Nouvelle Sous-zone (New Subzone) it's supposed to be Docusign Admin as shown in the manual. I need to click on Docusign Admin to continue the installation.

Any ideas why I only see an empty space?

Thank you in advance,



  • Suggested answer
    Nya Profile Picture
    Nya 29,043 on at
    RE: Docusign integration for Dynamics 365

    Hi Mircea,

    I have installed the DocuSign in my environment and it shows as the following screenshot.


    The icon is the same as the one in your screenshot.

    So it is most likely because you are using a language other than English and the app's multilingual resources do not support your language. Please try to switch to English to find if the entry displays properly.


    If yes, you can feedback the issue to the app's publisher.


    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,


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