How can we find the list of the Contacts who has received the Marketing email?

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Posted on by Dnyaneshwar Erande

Hello All,

I am trying to find out the list of the Contacts who has received the Marketing Email. In Insights of Customer Journey I couldn't find the list of the Contacts who has received the Marketing Email.
I can create a Segment from the Data of Marketing Email tile in Customer Journey. Is there any way to find the list of Contacts from the Marketing Email record only?

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cloflyMao 25,210 on at

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Hi Dnyaneshwar,

You can see which contacts received marketing email by clicking "View details" button when selected a marketing email tile.

Then in pop-up window, those contacts who has received marketing email can be found in Delivery > Delivered Emails grid,

we can select a specific customer journey or date range as filter to get data we want,

and export result as csv list file by clicking the export button.(Enable the button in Settings > Other settings > Feature switches)

Regards,

Clofly

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Dnyaneshwar Erande 10 on at

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Hi Clofly,

Thank you so much for the information. Much appreciated.

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Oseirf 67 on at

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What we made: One dynamic segment for all hard-bounced emails. This segment has no criterias except the "Email Hard-Bounced

Then in CRM we have a dashboard where we display all contacts, beeing in this segment. So then this can be cleand-up by our sales-responsibles.

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