How can we find the list of the Contacts who has received the Marketing email?

(0) Share

Report

Posted on by Dnyaneshwar Erande

Hello All,

I am trying to find out the list of the Contacts who has received the Marketing Email. In Insights of Customer Journey I couldn't find the list of the Contacts who has received the Marketing Email.
I can create a Segment from the Data of Marketing Email tile in Customer Journey. Is there any way to find the list of Contacts from the Marketing Email record only?

All responses (3)

Answers (1)

Oseirf 67 on at

Like (0)

Report

RE: How can we find the list of the Contacts who has received the Marketing email?

What we made: One dynamic segment for all hard-bounced emails. This segment has no criterias except the "Email Hard-Bounced

Then in CRM we have a dashboard where we display all contacts, beeing in this segment. So then this can be cleand-up by our sales-responsibles.
Dnyaneshwar Erande 10 on at

Like (0)

Report

RE: How can we find the list of the Contacts who has received the Marketing email?

Hi Clofly,

Thank you so much for the information. Much appreciated.
Verified answer

cloflyMao 25,198 on at

Like (2)

Report

RE: How can we find the list of the Contacts who has received the Marketing email?

Hi Dnyaneshwar,

You can see which contacts received marketing email by clicking "View details" button when selected a marketing email tile.

Then in pop-up window, those contacts who has received marketing email can be found in Delivery > Delivered Emails grid,

we can select a specific customer journey or date range as filter to get data we want,

and export result as csv list file by clicking the export button.(Enable the button in Settings > Other settings > Feature switches)

Regards,

Clofly