Notifications
Announcements
Hello All,
I am trying to find out the list of the Contacts who has received the Marketing Email. In Insights of Customer Journey I couldn't find the list of the Contacts who has received the Marketing Email. I can create a Segment from the Data of Marketing Email tile in Customer Journey. Is there any way to find the list of Contacts from the Marketing Email record only?
Hi Dnyaneshwar,
You can see which contacts received marketing email by clicking "View details" button when selected a marketing email tile.
Then in pop-up window, those contacts who has received marketing email can be found in Delivery > Delivered Emails grid,
we can select a specific customer journey or date range as filter to get data we want,
and export result as csv list file by clicking the export button.(Enable the button in Settings > Other settings > Feature switches)
Regards,
Clofly
Hi Clofly,
Thank you so much for the information. Much appreciated.
What we made: One dynamic segment for all hard-bounced emails. This segment has no criterias except the "Email Hard-Bounced
Then in CRM we have a dashboard where we display all contacts, beeing in this segment. So then this can be cleand-up by our sales-responsibles.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Pallavi Phade 98
Tom_Gioielli 77 Super User 2025 Season 2
TAHER Mehdi 46
