Hi partner,
After my several tests, I recommend that you check the following directions:
1.
This is what confuses me,
if you have different contacts using the same email address or contacts with the same name using different email addresses
can cause the number of members entering the journey to not match the number in the segment.
2.
The Journey is recurring, recurrence interval = 1 day, recurrence count = 3.650
The recurrence count defaults to an integer, so if I type "3.650" it automatically corrects to "4", but if I type "3,650" it will stay as it is.
I assume that you did not use customization and entered a decimal "3.650" and the field autocorrected to "4".
Then the journey will repeat once a day at the specified time until the journey ends at the end of four days.
3.
After four days of journey termination, a total of 22555 times, was stopped 11,984 times, accounting for 53.13%
I hope you can give me the journey design and recurring settings so that I can do further research.
Best Regards,
Haig Liu
