We have some amounts showing on this report that were taken care of through a different company - Invoices - what can we do to get rid of the amounts from the report? Would a credit memo in the same amount clear it or should a journal entry be done? I don't think there is a way to reverse the invoice is there?
*This post is locked for comments
You are correct. You cannot reverse an invoice. The only way to offset an invoice (or debit memo) is to create a credit memo. You will want to apply the credit memo to the invoice so that they both fall off of the aging.
A GL journal entry would not work since the AR aging would not see it.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,240 Super User 2024 Season 2
Martin Dráb 230,149 Most Valuable Professional
nmaenpaa 101,156