Skip to main content

Notifications

Business Central forum
Suggested answer

Customer Accounts / Multiple Bill To addresses

Posted on by 25

We will be converting and going live to Dynamics 365 Business Central in the next 2 months. 

In early testing, we see limitations with the customer's "Bill To" addresses. 

  1. The first is that it seems to default to the same address as the customer's main address.
  2. How does this work if their billing address is a PO Box, or in a different city/state than the customer's main location?
  3. What if they have more than one Bill To address? This happens quite often when different individuals order?

I look forward to your replies. Thank you.

Annie
Categories:
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    RE: Customer Accounts / Multiple Bill To addresses

    Every customer can only have one bill to address in the BC standard application. But you can have multiple delivery addresses.

    If you invoice different locations (addresses) one common practice is to define them as separate customer but assign a "bill to customer" to the different location.

    So if you have customers A,B,C and D and the customer A is the head office you can setup B,C and D with customer A as the bill to customer.

    Then you can have one customer (A) holding all your customer ledger entries. But you still have statistics of your sales to each location.

    It will require some modification of your invoice report to have that pick the sell to address instead of the bill to address.

    pastedimage1648147539814v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,524 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,469 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans