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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customer Accounts / Mu...
Small and medium business | Business Central, N...
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Customer Accounts / Multiple Bill To addresses

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Posted on by AC-Indy 25

We will be converting and going live to Dynamics 365 Business Central in the next 2 months. 

In early testing, we see limitations with the customer's "Bill To" addresses. 

  1. The first is that it seems to default to the same address as the customer's main address.
  2. How does this work if their billing address is a PO Box, or in a different city/state than the customer's main location?
  3. What if they have more than one Bill To address? This happens quite often when different individuals order?

I look forward to your replies. Thank you.

Annie
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  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,057 Moderator on at
    RE: Customer Accounts / Multiple Bill To addresses

    Every customer can only have one bill to address in the BC standard application. But you can have multiple delivery addresses.

    If you invoice different locations (addresses) one common practice is to define them as separate customer but assign a "bill to customer" to the different location.

    So if you have customers A,B,C and D and the customer A is the head office you can setup B,C and D with customer A as the bill to customer.

    Then you can have one customer (A) holding all your customer ledger entries. But you still have statistics of your sales to each location.

    It will require some modification of your invoice report to have that pick the sell to address instead of the bill to address.

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