Dynamics Community Forum Thread Details

Payables Invoice in OPEN - Inquiry Window Shows Applied

Hello:

In GP 2013 R2, an end user of ours cut a payables check today for several open invoices for a vendor.

Although she tried to pay an open invoice for this vendor, upon building this check batch, GP would not let her pay this one particular invoice. This invoice would not even show as available for selection, in the Edit Payables Check Batch window.

I did not get the chance to look at this with her, before she left for the day.

So, just now, I reviewed the check that she printed and posted and the invoices that the check was applied to. All of these documents are in history, according to the Payables Transaction Inquiry - Vendor window. Also, this check is showing as having paid all of its invoices and the check amount is accurate. But, this one invoice is not listed.

This one invoice that GP would not let her pay is the only invoice of this vendor that is in OPEN status. The Unapplied Amount shows as $0.00. But, when I drill back on the Unapplied Amount link, no check is showing as ever having been applied to this invoice.

When I go to the Void Open Transactions window, pull up this invoice, and check the "Void" box, I get a message saying that this document cannot be voided as it has been either paid or partially applied.

When I go into the Apply Payables Documents window for this vendor, there is no Payment, Return, or Credit Memo to pull up.

This invoice is only in the PM20000 table and not in either the PM30200 or PM30300 table. This $70.00 invoice displays, in PM20000, as $70.00 for the Document Amount but $0.00 for the Current Transaction Amount.

There is no data for this vendor in either the PM20100 table or in the PM10200 table. Also, I looked at this invoice in the PM00400 table, and the status there simply shows as open. Nothing appears out of the ordinary, in PM00400.

Is the remedy to simply update the invoice's record in the PM20000 table to have the Current Transaction Amount = the Document Amount and then run Check Links on the Payables Transaction Logical File? If not, then what is the remedy?

Thank you! Much appreciated!

John

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