How to trigger Power Automate when a record is being assigned

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Posted on by icimasa

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Hi,

so how do we trigger a flow to run when a user assign a record? Even if there is still no assign trigger available any other options on how to achieve this?

thanks for the help

regards

Martin

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JMAtoms 125 on at

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Hi there. I'm by no means an expert, but I've setup a flow that when a case "updates" to send an email notification. When the case is assigned it triggers the flow. Perhaps you can use this?

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icimasa 390 on at

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Hi,

I dont think that will help much as it will always run and not only assign, however I found that we can have a trigger condition that checks if the owner field is updated and then send the notification. I just have to test if this actually triggers when using the assigned to option in the ribbon..

regards

Martin

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LuHao 40,892 on at

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Hi Martin,

Assign essentially changes the Owner field of the record, so we only need to set the trigger that update the Owner field. Please refer to the image below.

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icimasa 390 on at

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Hi Hao,

yes I was able to find this yesterday that using the Filtering Attributes to only trigger on changes of the specific field in question.

best regards

Martin

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MA202012 10 on at

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Hi Martin,

Could you share the full Power Automate Steps that helped solve your request if possible?

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tesla3driver 113 on at

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Hi,

As the trigger is shown above what do you want to do with your flow? What will the end result be?

Regards

Martin

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