I have a few users (2 or 3 out of 20) that experience this daily. When they open outlook for the first time, the crm add-ins have not loaded. Opening the options/add-in section and activating them fixes the issue for about one day.
Occasionally it will dump the add-in mid session without warning. The message (they've all cleared it before telling me) indicated that outlook was too slow and the add-in was closed.
SO. Is there any way to force outlook to leave the add-in open even if it thinks it is slowing down outlook? or some other solution?
All of these users are using the same hardware with the same image installed (same OS, apps, etc).
Local computer
- Windows 7 Pro Sp1 64bit
- Intel Core 2 duo (2.33 Ghz)
- 8 GB ram
- MS Office 2013
Exchange is run by office365.com (this is MS cloud solution for office/exchange/etc)
Have the latest plugin/add-in installed.
Server
MS Dynamics CRM 2011 (5.0.9690.1992) (DB 5.0.9690.2730) on premises installation
running on server 2008 and SQL 2008
