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Customer Insights - Journeys forum

Custom Subscription Management Page

Posted on by 20

Hi,

We have multiple Subscription Lists and would like to customize the Subscription Management Page to only show the list the contact is currently subscribed to, rather than all the possible lists. Does any have any input on how to achieve this?

Thanks,

Anne Pessoa.

  • Verified answer
    Abhinav Sunku Profile Picture
    Abhinav Sunku 350 on at
    RE: Custom Subscription Management Page

    Hi Anne PessoaX

    As per my understanding, as of now there is no such functionality to customize the subscription management page to show that list.
    I suggest you visit our Ideas portal and add this feature request.  Our PMs regularly review and community votes do impact the road-map.
    Hope it helps, 
    Best regards,
    Abhinav sunku.
  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Custom Subscription Management Page

    Hi Anne,

    Could you share your business requirement?

    As we know, marketing list was added manually by user when create a subscription form.

    In each time when contact opens/enters the subscription page, there is querying process. Then there is a update process when they submitted form. 

    Contacts manage their subscription by checking or unchecking radio button, if he/she could only see subscribed list, he/she wouldn't be able to subscribe other list he/she wanted.

    And if contact unchecked any radio button, he wouldn't see this option when he opened the page again if the customization applied.

    If you want to achieve this, you could make customization with Personalized Page by fetching customized subscription list field of contact. 

    This feature will generate a javascript code, you can paste it on your landing page, subscription center page or your own hosting page. 

    It uses cookies to query contact information(if your contact clicks submit button and enters page again), unlikes subscription query, it allows user to fetch contacts fields to make customization for page with js code easily.

    So my full suggestion is: 

    1. You create a custom field to store contact subscription list.

    2. Add this field to subscription center page, populate it by capturing checked subscription list with js code, then your contact info includes custom field get update after submitting.

    3. Then send contacts a landing page and add code generated by Personal Page, show him/her own subscribed list by js.

    In a word, there are two pages needed:

    1. You send contacts a subscription center at beginning, this page contains all possible subscription items for them to choose.It's first page.

    2. In second page(landing page), only present their own subscribed list in text format.(you may notify your contacts to submit their info to see their subscription and wait moment then refresh the page)

    The personal page code is a simple AJAX call, just fetch data you want with function: data.Data["$Fields"].

    6835.png

    A customized presentation would like below:

    222.JPG

    Regards,

    Clofly

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