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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Load consent records f...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Load consent records from subscription list using a flow

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Posted on by CU27040916-1 2
Hi there,
 
Is there any way to load consent records from subscription list automatically? Can we use power automate for this process?
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  • Suggested answer
    antando Profile Picture
    antando Moderator on at
    Hi,
     
    Load Consent functionality supports loading consent data from Subscription Lists. Here is the documentation for reference - Migrate consent records to Customer Insights - Journeys - Dynamics 365 Customer Insights | Microsoft Learn

    This would help you load consent data once when it is run. So if you have customers continuing to subscribe the subscription list then you would need to run the load consent periodically to keep the consent updated in Customer Insights - Journeys' Consent Center to ensure that you create consent records based on updates. 

    If you do plan to have membership updates to the Subscription List for a long duration then I would suggest creating a Power Automate flow to automatically create relevant consent records. 
     
    Please let me know if you have any more questions on this subject.
     
    Regards,
    Anubhav
  • CU27040916-1 Profile Picture
    CU27040916-1 2 on at
    Hi,
     
    Thank you for the response. Yes, I'm trying to create a flow as I have more members joining in the list. Do you have any reference for the same?

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