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Hi:
Is there a setting in GP that will allow you to post a $0.00 Receivables Transaction Entry sales invoice transaction?
John
Hi John,
I was able to enter an invoice in Receivables transaction Entry window, put in a description called "zero invoice" , tab through and leave all the values $0.00. It did have a commission/salesperson, but the value was $0.00 because there was no value on the invoice. It posted through just fine. I went to the customer inquiry and looked and the invoice for $0.00 is on the customer inquiry in Open.
What is it doing for you if you try to enter and post a $0.00 invoice? If you save it in a batch and print an edit list, does it give you an error?
Thanks for using Microsoft Communities,
Angela
Just a guess, but when you attempt to post to the GL there is nothing to post - since ZERO transactions are not useful in the GL - but just my two bits.
Hi Angela:
"Distributions" is where the error comes in. Specifically, we go into that window to change the account number.
Upon going in, we get the following error: This account has no distribution amount. (Only the A/R account defaults in as the first line and no other lines appear.)
Anyway, when we try to correct the account number, and because the amount is 0, you are stuck in the distribution window and cannot get out unless you enter a number greater than 0.
Why do you need to change the account number. GP will not post anything to the ledger if the amount is zero so it really does not matter what the account number is. When I enter a zero dollar invoice no GL accounts default in the distribution window. When I print the edit list it prints with no errors showing the zero dollar invoice. No GL accounts are listed at all. Have you tried not entering any GL accounts?
Hi Richard:
I'm not sure why the client is doing this. But, she told me that when she tries to correct the account number and because the amount is 0, she gets stuck in the distribution window and cannot get out unless she enters a number greater than 0.
If she were to enter a penny and then click Default she would see the distributions dissapear as they should. With zero entered on the transaction entry screen there would be no distributions.
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