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Hello Community Experts,
Suppose I'm providing two different services, service A and service B, i need to collect specific info and checklist all the activities done related to that service, and store it. How would i achieve this requirement
Kindly guide
Best Regards,
Sumaira Noor
Hi Sumaira,
My idea is this.
1) Create an entity for the service. If you have it, you don't need create it.
2) Create one or several whole number fields for the Service entity to indicate the number of activities.
If all activity types are collected uniformly, create a field.
If each activity type is collected separately, create separate fields for each activity type.
Create a workflow for each activity type. The trigger condition is that this activity record is created. The condition is that if the "Regarding" field of the activity record is service A or service B, the execution is the value of the corresponding whole number field plus 1.
In this way, we can use this number to determine the number of related activities of service A and service B.
Thanks for the response Mehdi
I'm not clear about services, but they want specific service to have its related checklists
So that they can mark that checklist related to that service as completed and store it somewhere
Kindly guide
Best regards,
Sumaira Noor
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