
Hello, is there a way to program Dynamics to use Jabber for click to call, instead of Lync or Skype?
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I have the same question (0)Hi,
some 3rd party tools exist here are some useful links:
supportforums.cisco.com/.../2828431
www.mscrm-addons.com/.../TelephoneIntegration
You need to try out which one is the best fir for your client's case