Does anyone knows why this could be happening?
It only happens while trying to email SOP Returns. The customer is setup to email both SOP Invoices and Returns.
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Does anyone knows why this could be happening?
It only happens while trying to email SOP Returns. The customer is setup to email both SOP Invoices and Returns.
*This post is locked for comments
Hi Angel,
I couldn't clearly see the screen shot. I see the question has been answered, but I'd like to know what the problem was in the event I run into it. Is there anyway you could e-mail me a copy of the screenshot? My email is leslievail@earthlink.net
Kind regards,
Leslie
Thanks Mick, the problem was solved after I deleted and recreated the message ID for the returns. It doesn't get to the root of the problem but it's definitely a pretty good solution.
Angel,
I think have seen similar issue, and when I removed the Message ID the email sent.
Haven't got to the bottom of the issue, but sure that's how I got around it,
Mick
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