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Microsoft Dynamics GP (Archived)

An unknown error occurred

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8877.Capture.JPG

Does anyone knows why this could be happening?

It only happens while trying to email SOP Returns. The customer is setup to email both SOP Invoices and Returns.

4667.Capture2.JPG

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  • L Vail Profile Picture
    65,271 on at
    RE: An unknown error occurred

    Hi Angel,

    I couldn't clearly see the screen shot. I see the question has been answered, but I'd like to know what the problem was in the event I run into it. Is there anyway you could e-mail me a copy of the screenshot? My email is leslievail@earthlink.net

    Kind regards,

    Leslie

  • Angel Nuñez Profile Picture
    on at
    RE: An unknown error occurred

    Thanks Mick, the problem was solved after I deleted and recreated the message ID for the returns. It doesn't get to the root of the problem but it's definitely a pretty good solution.

  • Verified answer
    Mick Egan Profile Picture
    3,561 on at
    RE: An unknown error occurred

    Angel,

    I think have seen similar issue, and when I removed the Message ID the email sent.

    Haven't got to the bottom of the issue, but sure that's how I got around it,

    Mick

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