Microsoft Dynamics GP (Archived)

Note Fix utility tool for Great Plains 2010

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Posted on by Mike2011

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Does anyone have download link for the Note Fix utility tool for GP 2010?

This would hopefully fix existing cross linked notes.

This assigned notes in the Notes window of users are at lost.

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L Vail 65,271 on at

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You cannot download it. You need to enter a nonchargeable support case and they will send it to you.

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L Vail 65,271 on at

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If you are following the thread, I offered to email it to you if you send me a mail message.

leslievail@earthlink.net

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Richard Wheeler 75,850 Moderator on at

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Leslie is one of the best Mike. If she says she will send you the file she will send it.

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Mike2011 1,257 on at

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I sent an email 3 days ago, but i havent receive any reply.

I will be sending an email today. Thank you very much for your support.

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Richard Wheeler 75,850 Moderator on at

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Did you get an email back from her spam filter asking you to verify your email address? My guess is she has not received your email.

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Mike2011 1,257 on at

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Hi Richard,

Looking at my Gmail I haven't receive email from her spam filter?

Hi Leslie,

I have send an email today. btw my email add is cyberwebcast@gmail.com

Thanks,

Mike

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Mike2011 1,257 on at

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I have tried using my company mail and i was able to verify my email. Hopefully Leslie would received my email. =)

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David Bader on at

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Hi Mike,

If you are still having issue communicating with Leslie please open a support request and an engineer can provide you the tool.

Have a great day!

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L Vail 65,271 on at

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Just wanted to report that Mike and I have been talking via e-mail last week. I e-mailed him the tool, but he was having a problem with it.

Mike had found a problem with the NoteFix utility that I could reproduce over and over again. The utility found the 0 notes and replaced them with real note index numbers, but if you duplicated note indexes it did not find them.

There were several files that errored the system, which I listed for him. If you removed those files and then tried the Update Zero notes again it would work. The other problem is that all of the tables that included the note index field were not included in the selection.

To see which records are corrected you click on the Restore Notes button. Only the 0 notes were listed.

OK I tried the same routine on a different instance of Dynamics and received different results. On the new machine, the Note Fix utiltiy worked. Same Build, different machine.

I haven't had a chance to do it a third time. Best 2 out of 3 right???

Until then,

Kind regards,

Leslie

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David Bader on at

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Hi Leslie and Mike,

Thank you for the reply.

If this is something that can be reproduced then a support request should be logged to determine if there is a quality issue with the tool. If it is determined to be a quality issue the support request will be set as non-chargeable. However if the issue is due to data damage and you would want to work on resolving the issue with support, then it would be a chargeable incident.

Please post back if we can be of further assistance.

Dave B,

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