Apply risk score to late-paying customers

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Posted on by DR-12090244-0

We are a business who provide credit terms to our Customers. We would like a risk score to be applied to customers who are late paying their invoices in relation to their credit terms. Eg Customer 1 has 7 days to pay their invoice and on average pay on day 14. Therefore on average is 7 days late. Whereas another customer by be on 14 day terms but always pays on day 14. Hence they are never late.

Is there a way to capture Average days overdue in Risk Scoring? Is there any future plans to introduce this?

Further can the fields under Security (Credit and Collections tab) be used for risk scoring as well?

Menu path: D365 F&O>Credit and Collections>Risk Scoring Groups

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Jonas "Jones" Melgaard 1,957 on at

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Apply risk score to late-paying customers

No, I don't think so. I also don't know if Microsoft plans to do this (I haven't heard of it).

My recommendation, if you want to avoid customizations, is to use customer payment predictions in Financial Insights. It can predict which customers historically haven't paid on time or might not pay in the future.

https://learn.microsoft.com/en-us/dynamics365/finance/finance-insights/payment-insights-overview